Privacy Policy

Last updated on 28/02/2025

1. Introduction

Welcome to Pure Jewels ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://purejewels.co.in or engage with our services.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Includes your name, email address, phone number, postal address, and payment details. We collect this information when you register on our website, place an order, or contact us.
• Non-Personal Information: Such as browser type, IP address, pages visited, and other analytical data. This helps us understand user behavior and enhance your experience.

3. Use of Your Information

We use the collected information for purposes including:

• Processing and fulfilling your orders.
• Communicating with you regarding your purchases, inquiries, or requests.
• Sending promotional materials, offers, and updates (you can opt-out at any time).
• Improving our website, products, and services based on user feedback and analytics.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors assisting in operations like payment processing, order delivery, and marketing. They access your information only to perform tasks on our behalf and are obligated to protect it.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet is entirely secure; thus, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections or updates to your data.
• Withdraw consent for data processing (where consent is the basis).
• Request deletion of your personal information, subject to legal obligations.

To exercise these rights, contact us at support@purejewels.co.in.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@purejewels.co.in
• Phone: +91 94794 71400
• Address: 3rd Floor, Building E-2, F.P.108/P, Naginawadi Road, Opp. RJD Business HUB, Katargam, SURAT - 395004, India.